Refund Policy
As we directly manage property rentals and sales, refunds are generally not applicable. However, we strive for customer satisfaction and may review refund requests on a case-by-case basis.
1. Eligibility for Refund
Refunds may be considered under the following circumstances:
- Errors in transaction processing.
- Service failure directly attributable to SpaceBiz Holdings.
- Exceptional situations determined by our management.
2. Refund Process
To request a refund, contact our support team with transaction details and supporting documents.